One AI that runs your front desk, your rooms and your inbox
Answers phone calls, web chats, emails and WhatsApp messages, takes room service and housekeeping requests from the room, and drops every one of them into a single console.
No credit card required.
Three ways hotels lose money every day
Missed enquiries, missed upsells and service requests that slip between teams quietly eat into revenue every single day. Room Mitra helps hotels capture more bookings, grow spend per stay and keep guest operations on track.
The booking call nobody answers
When reception misses an enquiry, the guest usually books somewhere else. Room Mitra answers instantly, checks live availability and rates, captures the lead and transfers the call when a human should step in.
The upsell the guest never sees
Most hotels leave money on the table because the right offer never reaches the right guest at the right time. Room Mitra uses stay context and guest signals to surface personalized upgrades, dining, spa and late checkout offers across guest-facing channels.
The request lost between teams
A guest request can arrive from WhatsApp, the room, or the front desk and still end up with no owner. Room Mitra assigns every request, tracks SLAs and escalates automatically until the job is completed.
Everything Room Mitra does
Five parts of one platform. Turn on what your property needs, per module and per property.
Everything a guest needs, without walking to reception
From the room, from WhatsApp or from a QR code on the desk, guests order, ask and report — in their own language — and track it themselves.
- In-room tabletVoice and touch in the same screen
- QR in every room and public areaBranded per property
- Room service orderingAvailability windows per item or category
- Service requestsAssigned to the on-duty staff member automatically
- Requests over WhatsAppWorks for staying and non-staying guests
- MultilingualLanguage detected from the guest, not set by staff
- Digital staff tippingOptional tips after a completed service request
- Credit card offersIncrease direct-booking and checkout conversion
- Local concierge networkTrusted local services, transport and experiences
An AI front desk for the hours you are not staffed
Night shifts, peak check-in, a sick housekeeper. The agent works from your own website and hotel information, so it answers the way your front desk would.
Guest support
In-room
Your team works in one console
Requests, orders, rooms, bookings, staff and shifts. Every row carries a status, a department, an assignee and an SLA clock.
Calculate Your Cost Savings
Estimate Your Annual Value With Room Mitra
Adjust the sliders to match your hotel.
Labor and Automation
Room Revenue and Upsell
Total room revenue your hotel makes on an average day.
Additional revenue from in room upsells like spa, F&B, and upgrades.
Annual labor savings
$360,000
From reduced phone load, fewer overtime hours, and leaner shifts.
Annual upsell revenue
$9,125,000
From in room recommendations for spa, dining, and other services.
Total estimated annual value
$9,485,000
About $790,417 per month in combined savings and new revenue.
This is a directional estimate, not a quote. Actual results depend on property size, adoption, and operations.
Book A DemoWhy Hotels Need This Now
Hospitality is changing. Your operations should too.
Calls you never knew you missed
Peak check-in and night shifts are when enquiries arrive and when nobody is free. The agent picks up every one of them.
Staffing is the constraint, not demand
Repetitive queries, request logging and routing come off your team, so a lean shift can still run the property.
Guests would rather not call reception
They ask from the room, from WhatsApp, from their own phone — and they expect an answer in seconds.
Upsells only work if they are timely
Spa, dining and upgrades offered in the room at the right moment beat a printed card on the desk.
WhatsApp groups are not an operations system
Requests scattered across chats and notes have no owner, no timestamp and no SLA. These do.
Direct beats commission
Every booking answered on your own phone line, site or WhatsApp is one you did not pay an OTA for.
Fits the systems you already run
Room Mitra sits on top of your existing stack rather than replacing it. Custom PMS, POS and CRM integrations are part of the Enterprise plan.
All integrations →- WhatsApp Business APIOfficial API, with approved template messages, concierge threads and campaigns.
- Your phone numbersPoint an existing hotel line at the agent, or add a new number per property.
- Website chat widgetOne script tag adds the chat agent and the callback widget to any page.
- Email inboxPoint reservations@your-hotel.com at Room Mitra: enquiries are read, auto-replied and logged as leads.
- QR codesBranded codes per room and public area, opening the guest app already identified.
- PMS booking importBookings brought in from your PMS exports, parsed and matched to rooms and guests.
Find a plan to power your hotel
Get your first month free. No credit card required. Prices below apply after your free month.
- In-room tablet to handle guest requests
- Voice agent for room service, housekeeping, and amenities
- Request tracking dashboard
- SLA monitoring and staff assignment
- In-room upsell cards (spa, dining, upgrades)
- Basic analytics and request history
Starter plus the AI Phone Agent
- AI Phone Agent answers calls instantly
- Handles bookings, pricing and FAQs
- Lead capture and call routing to staff
- Reduces front-desk workload
- 24/7 voice coverage for prospects and guests
- Call analytics and peak-hour insights
- Custom PMS, POS, and CRM integrations
- Multi-property management
- Workflow automation tailored to your SOPs
- Priority support and onboarding
- Advanced analytics dashboards
- White-labeling and custom voice options
Questions hotels ask us first
Anything not covered here, ask on the demo call.
Room Mitra is an AI front desk and hotel operations platform for independent hotels, hotel chains and resorts. It answers guest requests over voice, chat, WhatsApp and email around the clock, and routes anything it cannot handle to the right staff member with an SLA clock running.
Have a different question? Contact us.
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